Resources & FAQ

Useful Resources

Frequently Asked Questions

Our lesson schedules are flexible, designed to fit both your and your instructor’s availability. To secure your preferred times, we recommend booking ahead, around 3-5 weeks in advance, as our schedule tends to fill up quickly. If you have the flexibility to schedule lessons during school hours, you’ll have more choices, given the limited after-school and weekend spots.

Mastering driving skills is a wise investment in your future. We highly recommend prioritizing driving lessons over other activities, when needed.

If you ever need to cancel a lesson, just let us know 24 hours before the scheduled time.

For late cancellations or no-shows, a reinstatement fee of $25 will be applied. Additionally, please keep in mind that if you are late for your appointment, you will lose that portion of the lesson time. We know that life happens, but our lesson slots are in high demand, and once they’re booked, they’re gone. Thank you for understanding!

If you feel like you would benefit from a few extra lessons, we can easily add them to your study plan.

If you wish to withdraw from all remaining lessons, you can request a refund for the unused portion of your package. In this case you will be charged the regular single lesson rate ($70) for the lessons that you have already used.

Absolutely! We strongly encourage parents to observe their new driver’s progress and learn valuable techniques for their future role as co-drivers. One parent can ride along with the instructor and student, with a maximum of three people in the car.

If you have any questions, need assistance with your training, or want to schedule or reschedule a lesson, you can contact your instructor by phone or email. Parents are also welcome to give us a call to discuss your progress or seek advice on effective supervised practice. However, please keep in mind that our instructors may not be immediately available if they are busy teaching other students.

We aim for consistency and pair you with the same instructor for the entire in-car training period. However, we might need to assign a different instructor for a particular lesson in some exceptional cases, like when your instructor is unwell, on vacation, or if there are limited scheduling options.

Strong Start Driving School emphasizes your safety above all and adheres to all regulations set forth by ICBC. Our lessons are only delivered in vehicles that are registered with ICBC and meet all necessary requirements, such as the presence of dual pedal controls, instructor-controlled braking, extra mirrors for enhanced visibility, and graphics that clearly identify the car as a training vehicle.

We offer a convenient vehicle rental option, complete with a pre-test warm-up session with your instructor (up to 30 minutes), and the use of our school car for your test. To be eligible to rent our vehicle, you must have completed at least one 60-minute lesson at Strong Start Driving School. Please be aware that we reserve the right to refuse vehicle rental for the purpose of safety.

Unfortunately, due to low demand, we’ve made the decision to discontinue our manual transmission training services.